Exchanges & returns

If the item doesn't match the description

We inspect and photograph every item. If you receive it and find something we didn't mention (a flaw, a different size than listed), message us on WhatsApp or by email within 14 days of delivery and we'll make it right: an exchange for another item or a full refund.

How returns work

• We email you a prepaid shipping label: the return is free for you.
• The item must come back in the same condition you received it.
• Refunds go to your original payment method within 7 days of receiving the item.

If it doesn't fit

Because measurements are included in every description, we don't accept returns for sizing. We recommend comparing the measurements with an item you own before buying. If you have any doubt, ask us on WhatsApp before paying: we're happy to measure anything you need.